From Overwhelmed to Onward

A true Family Realty Group client story

When “M.” first called us, she sounded tired. A severe storm had damaged her home months earlier. With no insurance in place at the time of the incident and a mortgage still due every month, she’d had to move out. The house sat unrepaired, the air quality worsened, and the costs felt impossible. Stress was taking a toll on her health, and she felt stuck between a property she couldn’t safely live in and bills she couldn’t ignore.

A local mortgage professional—who knew our team from a separate real estate file—connected her to Family Realty Group. After just a few conversations, he sensed what we strive to be matched her needs. We strive to be calm, we listen first, solution based and work with a plan.

The Challenge

• Significant storm damage and poor air quality
• No insurance at the time of loss; repairs stalled for months
• Ongoing mortgage payments while living elsewhere
• Health and stress concerns escalating

Our Approach

1. We listened and stabilized.

Before anything else, we sat with M., heard her story, and mapped the facts. We arranged short-term insurance coverage to protect the asset while we worked on next steps.

2. We evaluated the safest, smartest path.

Given the extent of damage and environmental concerns, a traditional MLS sale wasn’t appropriate. We needed a buyer qualified to take on a complex remediation project responsibly and promptly.

3. We activated our vetted network.

We quietly reached out to a small group of experienced, well-capitalized buyers known for restoring properties to safe, healthy living standards.

4. We negotiated for peace of mind.

We secured an as-is offer that exceeded the seller’s expectations—with no repairs, no clean- up, and no additional work required from M. The closing plan relieved her of the monthly mortgage burden and allowed her to focus on her health.

The Outcome

• An as-is sale at a price better than the seller believed possible
• No further responsibilities for the seller regarding repairs or remediation
• A clear, timely exit from a financially and emotionally draining situation
• A path for the property to be safely restored for future homeowners

Why This Matters

Not every home can or should be sold through the “regular” channels. Sometimes the right outcome is about fit, safety, and speed, not open houses and staging. In complex scenarios—storm damage, estate issues, deferred maintenance, health or mobility concerns, financial restrictions—the plan is everything.

At Family Realty Group, we’re not a high-pressure team. We do move you forward when you feel stuck—by listening, laying out options, and executing with the right partners.

“We are not here to push; we’re here to plan.

And when you’re ready, we move.”

A Note to Our Community & Partners

This solution happened because a caring mortgage professional made the introduction. If you’re a lender, lawyer, advisor, or community support worker with a client in a tough housing situation, we’re a phone call away. We’ll handle it thoughtfully and discreetly.

If you (or someone you love) feels stuck:

• You don’t need to have it all figured out before you call.
• We’ll listen, assess, and outline your best options.
• Whether it’s traditional sale prep or a private, as-is solution, we’ll help you choose a path that protects your health, finances, and peace of mind.

FAMILY REALTY GROUP

Our commitment will MOVE you!